Delivery Information
Production time
- Standard production time is [X-X business days] after artwork approval and payment
- Production times vary by product. See each product page for details.
- [Express production may be available on selected products. Contact us for pricing.]
Delivery options
- Australia-wide delivery by our courier partners [e.g. Australia Post, StarTrack, Couriers Please]
- Pickup from [confirmed pickup address], [days and hours]. We will let you know when your order is ready. Please bring your order number.
- [Local delivery available in [area]. Contact us for pricing.]
Delivery costs
Shipping is calculated at checkout based on the size, weight and delivery address of your order. [Free shipping on orders over $X, if offered.]
Delivery times
Estimated courier times after dispatch:
- Metro areas: [X-X business days]
- Regional areas: [X-X business days]
- Remote areas: [X-X business days]
These are estimates only. Delays caused by couriers, weather or public holidays are outside our control.
Tracking
We will email you a tracking number when your order is dispatched.
Checking your order
Please inspect your goods when they arrive. Report any damage or missing items within [X business days], with photos. See our Refund & Returns Policy for details.
Delivery address
Please double-check your address at checkout. We are not responsible for delays or losses caused by an incorrect address. Some couriers cannot deliver to PO Boxes.